Problem-Solving and Conflict Resolution

Problem-Solving

Certain issues, such as sexual harassment and violations of academic integrity must be handled by the appropriate USC individual or office. Examples include: Relationship and Sexual Violence Prevention and Services (RSVP), USC Office of Equity and Diversity and USC Student Judicial Affairs and Community Standards

If a student has a problem or complaint regarding an appointment as a TA, RA, or AL, then the problem should be brought immediately to the attention of the supervising faculty or staff to whom the TA, RA, or AL is responsible. If a solution cannot be reached, then resolution should then be sought through the department or program chair, and then the Dean of the academic unit. Additional information can be found in the Handbook for Teaching Assistants (TAs), Research Assistants (RAs), and Graduate Assistant Lecturers (ALs)

Disputed academic evaluation and graduate student dismissal appeals policies and processes are outlined in SCampus, Part C – Academic Policies

In the event that an academic dispute results in the dismissal of a graduate student
from his or her academic unit, and mediation is unsuccessful, The Graduate School
will work with the student through a formal appeal of the academic evaluation. For
more information, see the Disputed Academic Evaluation Procedures section of SCampus, the USC student handbook.